---
title: How to Add Payments and View Memos Without Integrating Credit Card Processing
description: This guide explains how to record a card payment collected outside RentWorks Plus and use the Memo field to identify and find the payment later.
---

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# How to Add Payments and View Memos Without Integrating Credit Card Processing

## This guide explains how to record a card payment collected outside RentWorks Plus and use the Memo field to identify and find the payment later.

**Important:** This procedure records the payment in RentWorks Plus. The card transaction must be completed separately through your external payment terminal or provider. 

### 1. Confirm the Payment Type

Go to **Business Setup → Payment Types**.

For this workflow, use a payment option configured as a **Cash** type with a recognizable name or description, such as **Credit Card** or **CLOVER**. This allows staff to identify externally collected card payments.

The example below uses **CLOVER**.

![](https://help.rentworksplus.com/hs-fs/hubfs/01_image(20261022-223419)-png.png?width=670&height=318&name=01_image(20261022-223419)-png.png)

### 2. Open the Agreement and Add a Payment

Open the relevant rental agreement and select **Add Payment**.

![](https://help.rentworksplus.com/hs-fs/hubfs/02_image(20261022-223544)-png.png?width=670&height=348&name=02_image(20261022-223544)-png.png)

### 3. Select the Payment Option

In the **Payment Type** dropdown, select the option configured for your external card payments, such as **CC — Credit Card** or **CLOVER**.

![](https://help.rentworksplus.com/hs-fs/hubfs/03_image(20261022-223609)-png.png?width=452&height=494&name=03_image(20261022-223609)-png.png)

### 4. Enter the Amount and Memo

Confirm the **Amount** and enter a reference in **Memo** using only the card’s **last four digits**. You may also include the card brand and external transaction reference.

Example: **Visa ending 1111 — Clover reference ABC123**

**⚠️‼️Never enter the full card number or CVV in the Memo, description, or other free-text fields.** These fields are visible, recording only the last four digits helps identify the payment without exposing the full card number for any breach.

Once the external payment has been received, review the entry and select **Pay \[amount\]** to record it in RentWorks Plus.

![](https://help.rentworksplus.com/hs-fs/hubfs/04_image(20261022-223643)-png.png?width=451&height=507&name=04_image(20261022-223643)-png.png)

### 5. Find the Recorded Payment

Open **Payments** from the left navigation menu. Set the appropriate date range and location to find the entry.

For integrated card payments, the card’s last four digits appear in the **Last 4** column. In this non-integrated example, that column is blank; the manually entered reference is available in the **Memo**.

![](https://help.rentworksplus.com/hs-fs/hubfs/05_image(20261022-223836)-png.png?width=670&height=257&name=05_image(20261022-223836)-png.png)

### 6. Search Using the Last Four Digits

Enter the last four digits recorded in the Memo into the **Payments** search field.

Matching payments appear in the results. Confirm the customer, agreement, date, and amount to identify the correct transaction.

![](https://help.rentworksplus.com/hs-fs/hubfs/06_image(20261022-223931)-png.png?width=670&height=231&name=06_image(20261022-223931)-png.png)

### 7. Open the Payment and View the Memo

Click the payment to open **Payment details**.

Under **Payment information**, review the **Memo** containing the last four digits and any external transaction reference entered when recording the payment.

![](https://help.rentworksplus.com/hs-fs/hubfs/07_image(20261022-224003)-png.png?width=670&height=297&name=07_image(20261022-224003)-png.png)

Your external payment is now recorded and can be located using its Memo reference.

If you need assistance with payment setup or viewing payment details, please contact our Support team, we’re happy to help.

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