--- title: How to Create a New Repair Order in RentWorks+ description: Repair Orders track maintenance work performed on fleet vehicles — costs, vendor details, odometer readings, and work descriptions. A Repair Order must exist before a Maintenance Alert tied to that vehicle can be resolved. --- [Skip to content](https://help.rentworksplus.com/kb/how-to-create-a-new-repair-order-in-rentworksg#main-content) [Contact us](https://help.rentworksplus.com/kb/kb-tickets/new?hsLang=en) [Submit a request](https://help.rentworksplus.com/tickets-view?hsLang=en) [![rentworks-bluebird-ars-logo-light](https://help.rentworksplus.com/hs-fs/hubfs/rentworks-bluebird-ars-logo-light.png?width=249&height=60&name=rentworks-bluebird-ars-logo-light.png)](https://help.rentworksplus.com/kb?hsLang=en) Open main navigation Close main navigation - [Contact us](https://help.rentworksplus.com/kb/kb-tickets/new) - [Submit a request](https://help.rentworksplus.com/tickets-view) How can we help you? - There are no suggestions because the search field is empty. 1. [RentWorks Plus](https://help.rentworksplus.com/kb?hsLang=en) 2. [Vehicles & Fleet](https://help.rentworksplus.com/kb/vehicles-fleet?hsLang=en) # How to Create a New Repair Order in RentWorks+ ## Repair Orders track maintenance work performed on fleet vehicles — costs, vendor details, odometer readings, and work descriptions. A Repair Order must exist before a Maintenance Alert tied to that vehicle can be resolved. ##### Navigate to Repair Orders **1.** In the sidebar under **Vehicles**, click **Repair Orders**. ![repairorder-01](https://help.rentworksplus.com/hs-fs/hubfs/KB%20Images/Repair%20Order/repairorder-01.webp?width=657&height=711&name=repairorder-01.webp) **2.** The Repair Orders list shows all existing orders with their vehicle, vendor, opened date, due date, total cost, and status. Click **Create** in the top right corner to open a new repair order. ![repairorder-02](https://help.rentworksplus.com/hs-fs/hubfs/KB%20Images/Repair%20Order/repairorder-02.webp?width=670&height=166&name=repairorder-02.webp) ##### Fill in basic information **3.** The **Create New Repair Order** dialog opens. The **RO Number** is auto-generated and cannot be edited. The form is divided into four sections: Basic Information, Dates & Locations, Odometer Readings, and Costs. ![repairorder-03](https://help.rentworksplus.com/hs-fs/hubfs/KB%20Images/Repair%20Order/repairorder-03.webp?width=670&height=550&name=repairorder-03.webp) **4.** In the **Unit Number** field, type the vehicle's unit number. A dropdown appears with matching units — select the correct vehicle. A green **Vehicle found** confirmation appears below the field once a valid unit is selected. The **Maintenance Type** dropdown becomes active only after a unit number is entered. ![repairorder-04](https://help.rentworksplus.com/hs-fs/hubfs/KB%20Images/Repair%20Order/repairorder-04.webp?width=670&height=543&name=repairorder-04.webp) **5.** Click the **Maintenance Type** dropdown to select the type of work being performed. Available options include Air Filter, Battery Check, Belt Inspection, Brake Inspection, Cabin Filter, Fluid Check, General Service, Oil Change, Tire Rotation, and Wiper Blades. This field is optional but recommended for accurate maintenance reporting and analytics. ![repairorder-05](https://help.rentworksplus.com/hs-fs/hubfs/KB%20Images/Repair%20Order/repairorder-05.webp?width=670&height=539&name=repairorder-05.webp) **6.** In the **Vendor Name** field, type the name of the repair shop or service provider. Existing vendors appear as suggestions — select one to reuse a saved vendor, or type a new name to add it as a freehand entry. ![repairorder-06](https://help.rentworksplus.com/hs-fs/hubfs/KB%20Images/Repair%20Order/repairorder-06.webp?width=670&height=536&name=repairorder-06.webp) ##### Set dates and locations **7.** Enter the **Opened Date**, **Due Date**, and **Closed Date**. Opened Date defaults to today. Due Date is when the work is expected to be complete. Closed Date is when the vehicle was returned to service — leave it blank if the repair is still in progress. Use the **Location Out** and **Location In** dropdowns to record which location the vehicle left from and which it returned to. ![repairorder-07](https://help.rentworksplus.com/hs-fs/hubfs/KB%20Images/Repair%20Order/repairorder-07.webp?width=670&height=544&name=repairorder-07.webp) ##### Enter costs and description **8.** Under **Odometer Readings**, enter the odometer reading when the vehicle went out for service (**Odometer Out**) and when it returned (**Odometer In**). Under **Costs**, enter **Labor Cost**, **Parts Cost**, **Other Cost**, and **Tax Amount** as applicable. The **Total Cost** field calculates automatically from Labor + Parts + Other + Tax. ![repairorder-08](https://help.rentworksplus.com/hs-fs/hubfs/KB%20Images/Repair%20Order/repairorder-08.webp?width=670&height=542&name=repairorder-08.webp) **9.** Under **Description & Notes**, enter a **Description** of the work performed — this field is required. Use **Internal Notes** for any additional context that should not be customer-facing. Under **Status & Options**, set the **Status** (see step 10 below) and select the **Warranty Repair** checkbox if the work was covered under a vehicle warranty. ![repairorder-09](https://help.rentworksplus.com/hs-fs/hubfs/KB%20Images/Repair%20Order/repairorder-09.webp?width=670&height=543&name=repairorder-09.webp) **10.** Click the **Status** dropdown to select the appropriate stage. The available options are: - **Open** — Work has not yet started. - **In Progress** — The vehicle is currently being serviced. - **Completed** — Work is done and the vehicle has been returned. - **Cancelled** — The repair order was cancelled. ![repairorder-10](https://help.rentworksplus.com/hs-fs/hubfs/KB%20Images/Repair%20Order/repairorder-10.webp?width=670&height=542&name=repairorder-10.webp) **11.** Click **Create** to save the repair order. The record appears in the Repair Orders list immediately. A red warning icon (⚠) appears next to the vehicle's unit number on the Fleet, Rental Agreement, and Non-Revenue lists while the repair order status is **Open** or **In Progress**. 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